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Contact DBBet Kenya
Questions about your account, a deposit or withdrawal, a bonus or the app? Here's how to reach us. Support is available in English and Swahili.
General enquiries
Security & account safety
Report a security concern, suspicious activity, or account compromise: security@db-bet-team.com
Before you contact us
Many questions are answered faster in our guides:
- Deposits & withdrawals: see how to deposit and withdraw with M-Pesa.
- Installing the app: see how to download and install the DBBet app.
- Bonuses: see current offers and how to claim them.
- Promo code: see the DBBet promo code page.
When you message support
To help us sort things out quickly, please include:
- The phone number or username on your DBBet account.
- What happened, and when (date and time).
- For payment issues: the M-Pesa transaction code and amount.
Never share your password with anyone. DBBet staff will never ask for your full password or M-Pesa PIN.
Responsible gaming & help
If you need support with gambling itself, please see our responsible gaming page. In Kenya you can also contact NACADA on 1192 or Befrienders Kenya on 0722 178 177.